Novita Customer Service
Welcome to our customer service page! Please browse our Frequently Asked Questions for answers or use the customer service form below. If the form doesn't appear on the page, please refresh the page.
Frequently Asked Questions
Questions about Novita? See our FAQ's or contact customer service (the form opens in a new tab)
Customer account & password
Webshop Payment
Ordering
Contents
Contents of the Box
Ordering & managing your subscription
- What subscription options do you offer?
- Can I order only a single box?
- Can I order multiple Nordic Sock Boxes?
- Why does Nordic Sock Box have limited availability?
- Can I get a discount with prepaid subscriptions?
- Does Nordic Sock Box ship to my country?
- When is the latest date to order the box?
- What happens after the last box of my subscription?
- Why do I need to create an customer account?
- How do I cancel my subscription?
Payments