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  3. I want a refund for my online purchase, what do I do?

I want a refund for my online purchase, what do I do?

Find out in which situations you can get a refund on your purchases.

We can refund your product if, for example:

To request a refund, please contact our online customer service using the form below. Indicate the order number and the products to be refunded and/or the reason for the refund. The refund will be returned to your account or card within 3-5 business days.

Please select your shipping country to display the correct pricing and available shipping methods.

Finland EUR €
Sweden SEK
EU EUR €